What happens if my driver is required to wait at the pickup or delivery location?

  • Updated

If the driver has arrived at the pickup or delivery location and needs to wait, you will be charged wait time fees. 

In Australia, Wait Time Fees are charged in increments of 5-minute blocks after the initial grace period of 10 minutes. 

You can read more on how Wait Time Fees work and how they're charged by clicking here

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