Changes to Same Day Alcohol Delivery

  • Updated

(for VIC and WA please scroll down)


From the 1 July 2021, the NSW government is introducing new laws around Same Day deliveries of alcohol as part of the 24-hour economy liquor reforms.

For a full overview what is changing per 1 July, see

You can also check out this summary chart provided by Liquor and Gaming NSW




How does this impact booking a Same Day alcohol delivery in NSW?

For this purpose, when we refer to 'same day alcohol jobs' we are NOT referring to our Same Day Delivery Option, we are referring to any alcohol job that is purchased and/or booked to be delivered on the same date.


For these same day alcohol jobs, the following restrictions will apply:
  • The alcohol can only be handed over to the adult who has been nominated to receive the delivery (it will be marked as Specified Recipient Only) and therefore, cannot be left unattended.
  • The alcohol cannot be delivered before 9am, or between 11pm – 12pm.
If the specified recipient is not available at the delivery address, the recipient is showing signs of intoxication, or is believed to be under 18 years of age, a paid return will be logged back to the store.



It's important to note that alcohol jobs scheduled in advance (at an earlier date) DO NOT have these same restrictions applied.

For example, if you book a job in our system on Monday at 8 pm with an Item Ready At time of 6 am on Tuesday:

  • You'll be able to select from all of our available delivery options
  • The alcohol could be left with anyone over 18 years of age (not Specified Recipient Only)
  • And it could be delivered prior to 9am (no delivery curfew)
Special note for gifting and hamper businesses

The above restrictions only apply to the delivery of more than 1.5 litres of packaged alcohol in a single food hamper such as a picnic basket or gift hamper.

In this instance, please ensure you tick the 'Alcohol' checkbox when creating your delivery.



From 15 March 2022, the VIC government is introducing new laws around Same Day deliveries of alcohol as part of the the Liquor Control Reform Amendment Act 2021 (Amending Act).

For a full overview of what is changing see: 

Changes from 15 March:

1. Delivery of alcohol must occur before 11pm.
2. For first time customers:
  • Instructions need to be provided that the alcohol must only be delivered to the customer who placed the order, who must be present at the time of the delivery and whose age must be verified by the delivery person via an evidence-of-age document.
3. For returning customers:
  • Instructions from the same customer about where to leave the order if the customer is not present at the time of the subsequent delivery and provide these instructions to the delivery person.
  • provide instructions to the delivery person that the order must only be delivered in accordance with the instructions obtained from the customer.

From 25 August 2022 it's now a legal offence to deliver alcohol to an intoxicated recipient or if there is a substantial risk the person is intoxicated. For more information see:


The Liquor Control Amendment Regulations 2021 have come into effect on 1 February 2022. The main changes:

Same Day Deliveries

A ‘same day’ delivery refers to any liquor that is delivered on the same calendar day that it was purchased. The following conditions apply to same day deliveries:

  • The purchaser, or a person nominated by the purchaser (the recipient) at the time of purchase, must be present to accept the delivery and must be over the age of 18. The licensee will need to advise the delivery agent of the name of the purchaser and any nominated persons (recipients) in order to ensure this requirement is met.
  • The person will need to show a current ID document (see the list under acceptable forms of ID below) to confirm their age and that they are the purchaser or the nominated person (recipient). 
  • If the person accepting the liquor is not the purchaser/nominated person/recipient and/or is not over the age of 18, the liquor cannot be delivered.
  • The liquor cannot be left unattended at the property. 

Next Day Deliveries

A ‘next day’ delivery refers to any liquor that is delivered at least the calendar day after the day it was purchased. Such deliveries may be left unattended at the property or delivered to an adult.

Delivered to an adult

Whilst any adult can accept a next day delivery, the delivery agent must still ensure that the person accepting the liquor is over the age of 18, by sighting a current ID document (see the list under acceptable forms of ID below) to confirm the person’s age.

Unattended delivery - next day delivery only

Next day deliveries can also be left unattended at the property, however only in the following circumstances:

  • at the time of purchase, the purchaser must agree for the liquor to be left unattended at the property.
  • At the point of order that the purchaser specifies the point of location where the delivery should be left. 
  • The liquor cannot be left in a place that is visible to passers-by to the property. The person who delivers the liquor will need to ensure that it is not left in a place where people walking or driving past the property can easily see it. This would include common areas of a strata complex where other residents/visitors can easily see the liquor. If there is any doubt, it is recommended that the liquor not be left unattended.
  • If the liquor packaging has no obvious markings to indicate or identify it as liquor, this counts as the package not being visible as liquor, and it can be left unattended in a safe place which is specified by the purchaser/purchaser’s nominee (recipient).
  • If delivery agents are uncomfortable or uncertain about leaving a package containing liquor unattended, they can take the package to the nearest available delivery agent office for safekeeping. The delivery agent can leave a note for the purchaser/purchaser’s nominee (recipient) stating the time and date of the attempted delivery, and require that the purchaser/purchaser’s nominee (recipient) collect the package from the relevant delivery agent office referred to on the card with an appropriate form of ID specified below. 





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