Shopify - Set delivery rate by distance (radius)

  • Updated

As a business you may choose to either display Sherpa's delivery rates to your customers as-is, or have custom customer-facing delivery rates based on their distance (i.e. the delivery location) from the store/pick up location.

 

Follow the steps below to set up different delivery rates to display on checkout.

  1. Under the Settings section, click on ‘Manage Settings’.

    Screen_Shot_2020-11-11_at_4.14.10_pm.png

  2. In the 'Delivery Rates' section, select the delivery option that you want to make available to your customers.

    Screen_Shot_2020-11-11_at_4.55.27_pm.png

  3. Click on 'Add Rate' to define a different rate per radius.
    • Calculated Rates - delivery rates charged to customers will be a sum total of Sherpa’s delivery cost and the specified % and/or $ amount margin. If the margin is left empty, the customer will see Sherpa's delivery price without changes.

      Screen_Shot_2020-11-11_at_5.00.38_pm.png
    • Flat Rate - define different flat rate prices by radius / distance from the pickup location. These are the prices that are displayed to the customer instead of Sherpa's dynamic delivery prices.

      Screen_Shot_2020-11-11_at_5.11.24_pm.png

    • No Rate - does not give the customer any delivery options for this radius.

      Screen_Shot_2020-11-11_at_5.06.44_pm.png

  4. Click 'Save Settings' to save your changes.

 

Should you need further assistance with this, please send an email to plugins@sherpa.net.au or log a support ticket via our help desk.

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