Shopify - Set delivery rate by distance (radius)

  • Updated

As a business you may choose to either display Sherpa's delivery rates to your customers as-is, or have custom customer-facing delivery rates based on their distance (i.e. the delivery location) from the store/pick up location.


Follow the steps below to set up different delivery rates to display on checkout.

  1. Under the Settings section, click on ‘Manage Settings’.


  2. In the 'Delivery Rates' section, select the delivery option that you want to make available to your customers.


  3. Click on 'Add Rate' to define a different rate per radius.
    • Calculated Rates - delivery rates charged to customers will be a sum total of Sherpa’s delivery cost and the specified % and/or $ amount margin. If the margin is left empty, the customer will see Sherpa's delivery price without changes.

    • Flat Rate - define different flat rate prices by radius / distance from the pickup location. These are the prices that are displayed to the customer instead of Sherpa's dynamic delivery prices.


    • No Rate - does not give the customer any delivery options for this radius.


  4. Click 'Save Settings' to save your changes.


Should you need further assistance with this, please send an email to or log a support ticket via our help desk.

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