Can I get alcohol delivered?

  • Updated

Can I deliver alcohol to my customers through Sherpa?

Yes, you can deliver alcohol to your customers through Sherpa. Sherpa is widely recognised for our strong performance in RSA compliance and recognised by Retail Drinks Australia.


What should I do if I am using Sherpa to deliver alcohol to my customers?

If you are using Sherpa to deliver alcohol, be sure to select the alcohol checkbox when logging the delivery. This notifies our drivers that the delivery contains alcohol and triggers the correct Sherpa process for alcohol deliveries.


What policies does Sherpa have in place to meet liquor laws?

To ensure compliance with liquor laws in our operating cities, Sherpa has several strict policies:

  • Delivering only to the intended recipient.
  • Confirming both the age and identity of the recipient to ensure they are over 18 years old.
  • Confirming the recipient is not intoxicated.
  • Not leaving alcohol unattended at a delivery address.

What happens if there is an issue at the time of delivery?

If any of the following occur, the Sherpa driver will return the alcohol to the pickup address:

  • The intended recipient is not available.
  • The intended recipient is under the age of 18.
  • The intended recipient is already intoxicated.
  • No one is available to accept the delivery (and no Authority to Leave granted).


Who can I contact if I have further questions about alcohol delivery?

A: If you have any further questions about alcohol delivery, you can contact our Sherpa Support team via chat or submit a ticket for more information.

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