How can we help you?
Learn more about Sherpa, what we deliver and how we can help you
How Sherpa Works
Learn how to log a delivery and all other things Sherpa
Having an issue with a delivery? You'll find the answers in here.
Accounts and Payments
Question about your Sherpa account? Take a look in here
API and Integrations
All the technical information for API, Integrations, Apps and Plugins you could ever ask for.
- Can I schedule my delivery in advance?
- What kind of items can I get delivered?
- Can I deliver fragile items with Sherpa? How do I package them?
- Am I eligible for a discount if I’m logging high volumes of Sherpa deliveries?
- How can I log multiple (bulk) deliveries?
- How do ETAs work?
- I need to contact my driver. How can I do that?
- How do I cancel my delivery?
- Delivery Cancellation Policy
- How can I request a refund?
- How do wait time fees work?
- Do you have an API?