How can we help you?

• The Basics

  Learn more about Sherpa, what we deliver and how we can help you

• How Sherpa Works

  Learn how to log a delivery and all other things Sherpa

• Delivery Support

  Having an issue with a delivery? You'll find the answers in here.

• Accounts and Payments

  Question about your Sherpa account? Take a look in here

• API and Integrations

  All the technical information for API, Integrations, Apps and Plugins you could ever ask for.

Promoted articles

• Scheduled and Future Deliveries with Sherpa
• What kind of items can I get delivered?
• Discount for High Volume Deliveries
• How can I log multiple (bulk) deliveries?
• How do ETAs work?
• How to Contact Your Sherpa Driver
• Cancelling a Delivery with Sherpa
• Delivery Cancellation Policy
• How can I request a refund?
• How do wait time fees work?
• How to integrate with Sherpa API