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  1. AU Sherpa Customers
  2. Accounts and Payments

Accounts and Payments

Question about your Sherpa account? Take a look in here

My Account

  • Trouble accessing my Sherpa Sender account
  • How Do I Delete my Sherpa Business Account?
  • I want to change my account or business details. Where can I do that?

My Payments

  • Promoted article Delivery Cancellation Policy
  • Promoted article How can I request a refund?
  • What payment types do you accept?
  • How do I add a payment method to my account?
  • Can I add multiple payment methods to my account?
  • I am paying per delivery. Can I set up weekly or monthly payments?

See all 10 articles

Delivery Surcharges & Additional Costs

  • Promoted article How do wait time fees work?
  • Bundling Discount
  • Are there any delivery surcharges or additional costs?

Need some help?

Reach out to our support team today, and we'll get back to you as soon as we can.

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Customer Service Hours: 8.30am - 7pm
 
 
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