If you need to get in touch with your Sherpa driver regarding a delivery, you can easily find their contact information using either our website or app:
Website:
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Log in to Your Account:
- Visit our website and log in with your credentials.
- Visit our website and log in with your credentials.
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Access Current Deliveries:
- Click on 'Current Deliveries' located on the left side of the page.
- Click on 'Current Deliveries' located on the left side of the page.
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Select Delivery ID:
- Find the delivery you need to contact the driver about and click on its Delivery ID.
- Find the delivery you need to contact the driver about and click on its Delivery ID.
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View Courier Details:
- Look under the header 'Courier Details' where you will find the Sherpa's mobile number.
User App:
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Navigate to Current Deliveries:
- Open the Sherpa user app on your device.
- Open the Sherpa user app on your device.
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Select the Delivery:
- Locate your current deliveries list and select the specific delivery you have questions about.
- Locate your current deliveries list and select the specific delivery you have questions about.
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Use the 'Contact' Button:
- Scroll to the bottom of the delivery details page.
- Tap on the 'contact' button to initiate a call to your Sherpa driver directly.
Having access to your Sherpa driver's contact information ensures smooth communication for any delivery-related inquiries or updates.