How to Contact Your Sherpa Driver

  • Updated


If you need to get in touch with your Sherpa driver regarding a delivery, you can easily find their contact information using either our website or app:


  1. Log in to Your Account:

    • Visit our website and log in with your credentials.

  2. Access Current Deliveries:

    • Click on 'Current Deliveries' located on the left side of the page.

  3. Select Delivery ID:

    • Find the delivery you need to contact the driver about and click on its Delivery ID.

  4. View Courier Details:

    • Look under the header 'Courier Details' where you will find the Sherpa's mobile number.

User App:

  1. Navigate to Current Deliveries:

    • Open the Sherpa user app on your device.

  2. Select the Delivery:

    • Locate your current deliveries list and select the specific delivery you have questions about.

  3. Use the 'Contact' Button:

    • Scroll to the bottom of the delivery details page.
    • Tap on the 'contact' button to initiate a call to your Sherpa driver directly.

Having access to your Sherpa driver's contact information ensures smooth communication for any delivery-related inquiries or updates.

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