It's always important to get proof your delivery has been made. Our Sherpa drivers always provide proof of delivery to our customers by way of taking a photo of the delivery being made. No photo of the customer is included in this image.
You can see the Proof of Delivery photo either in on our website or on the Sherpa App. Here's a quick breakdown of how to find your Proof of Delivery photo across both platforms:
Website
- Log in to your Sherpa account
- Select History on the left-hand side panel
- Choose the delivery you would like to see the Proof of Delivery for
- You will see the image of the Proof of Delivery on the right hand side of the screen
Sherpa App
- Open the Sherpa App
- Select History along the bottom screen
- Choose the delivery you would like to see the Proof of Delivery for
- Select the three dots to the right hand side of the Delivery ID
- Click View Proof of Delivery
If you have any issues viewing your Proof of Delivery, please get in touch with Sherpa Support via Live Chat or phone.
SMS to receipient once delivered. Shannon to look on Abstract to see what receipeints and users get for POD